Customer advisors for the launch of a new project at our Yaacoub El Mansour site. | Casablanca (Morocco)

Company culture :

Foundever is defined by a culture strongly driven by innovation, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a collaborative culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A competitive dimension reinforces performance expectations and results orientation, while a more moderate organizational component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings.

Job :

Foundever is hiring for its site in Yaacoub El Mansour for customer advisors receiving calls:

Join a new, fast-growing business, a new professional opportunity.
Are you interested? Apply now!

Your main tasks will be:

• Listen to and diagnose customer needs to provide them with a suitable solution
• Apply defined processes and master the use of tools
• Report any information that helps identify a problem or improve a procedure
• Contribute to the smooth running of the service.

Required profile :

• Educated to Baccalaureate level or higher
• You have an excellent level of French (spoken and written)
• A good sense of listening and service
• You have good argumentation skills
• Your temperament and interpersonal skills make it easy for you to connect with others
• Sales and interpersonal skills in customer management,
• Desirable knowledge of the Banking sector,
• Ability to manage difficult situations and customers,

Social benefits and more:

• Attractive salary (fixed + uncapped bonuses)
• CDI contract from the first day of training
• Training fully paid,
• Confirmed salary upon hiring
• Senior salary ( + 5 years of experience )
• Welcome bonus subject to conditions (Attendance and Performance)
• IOBSP certification
• Attractive social benefits (Health Insurance, Social Club...),