مشرف خدمات الطعام (السعودية فقط)

About the Role

Courtyard by Marriott is seeking a Food Services Supervisor (Saudi only) to join their team. This full-time role involves overseeing food service operations to ensure optimal guest satisfaction and efficient team performance. The supervisor will play a key role in maintaining service standards, managing staff, and upholding operational integrity within the food service department.

Key Responsibilities

• Ensure staff collaboration for optimum service and guest satisfaction.
• Inspect staff grooming and attire, addressing any deficiencies.
• Perform opening and closing duties, including setting up supplies, cleaning equipment, and securing areas.
• Inspect storage areas for organization, adherence to FIFO principles, and cleanliness.
• Conduct scheduled inventories and requisition necessary supplies.
• Monitor dining rooms for seating availability, service quality, safety, and guest well-being.
• Complete work orders for maintenance repairs.
• Assist management with hiring, training, scheduling, evaluation, counseling, disciplining, and motivating employees.
• Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy.
• Adhere to all company, safety, and security policies; report accidents and unsafe conditions; and complete required safety training.
• Maintain professional appearance, confidentiality of proprietary information, and company asset protection.
• Welcome guests according to company standards, anticipate service needs, assist individuals with disabilities, and express genuine appreciation.
• Communicate professionally, develop positive working relationships, support team goals, and address employee concerns.
• Ensure adherence to quality standards and identify opportunities to improve efficiency, productivity, quality, safety, or cost-savings.
• Perform other reasonable job duties as requested by Supervisors.

Physical Requirements

• Ability to read and visually verify information in various formats.
• Visual inspection of tools, equipment, or machines to identify defects.
• Ability to stand, sit, or walk for extended periods or an entire shift.
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination.
• Navigate narrow, confined, or elevated spaces.
• Move up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications and Experience

• 2-5 years of relevant experience.
• Demonstrated ability to lead a team and ensure service standards.
• Strong understanding of food service operations, including inventory management and safety protocols.

Company Culture

Courtyard by Marriott is part of Marriott International, an organization committed to being an equal opportunity employer. The company values and celebrates the diverse backgrounds, talents, and experiences of its associates, fostering an inclusive environment. Courtyard focuses on empowering guests through a service experience that exceeds expectations, supported by a dedicated and ambitious team that values continuous improvement and collaboration.

Application Information

This is a full-time position. Salary details will be discussed during the interview process.