Assistant Reservations Manager
تفاصيل الوظيفة
About the Role
Hilton is seeking an Assistant Reservations Manager to join its team in Saudi Arabia. This full-time role involves overseeing the daily reservations operations and contributing to the overall guest experience. The position requires 5-10 years of relevant experience.
Key Responsibilities
- Oversee daily reservations operations, including room inventory, availability, group blocks, rooming lists, cut-off dates, rate restrictions, occupancy strategies, and system usage.
- Maximize occupancy and revenue by reviewing and adjusting rate strategies, occupancy levels, and promotional efforts.
- Collaborate with Sales and Events teams to manage group bookings, corporate rates, and special events effectively.
- Manage third-party channels, including negotiating rates, maintaining relationships, and ensuring proper implementation of reservation procedures to maximize conversion.
- Generate and review key performance reports, such as occupancy, revenue, and forecasting data, to support strategic planning and departmental decision-making.
- Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.
Qualifications and Requirements
Candidates should possess 5-10 years of experience in a related field. Hilton values individuals who demonstrate a passion for hospitality, act with integrity, inspire others through leadership, believe in teamwork, show ownership and accountability, and focus on the present moment with urgency and discipline.
About Hilton
Hilton is a global leader in hospitality, recognized for its workplace culture and commitment to guest experiences. The company has received repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
Employee Benefits
Hilton invests in its Team Members' wellbeing, offering a range of benefits that may include:
- Travel perks, including discounted room rates at Hilton hotels through the Go Hilton travel program.
- Paid parental leave for eligible Team Members, including partners and adoptive parents.
- Crisis concierge services for practical support and emotional care during times of loss.
- Mental health resources and access to free counseling and support through the Employee Assistance Program (EAP) in many countries for eligible Team Members.
Benefit availability may vary depending on Team Member’s location, terms and conditions of employment, and specific program/plan terms.
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