Cluster Sales Coordinator MICE Saudi National

About the Role

St. Regis is seeking a Cluster Sales Coordinator – MICE to join their team as a Saudi National. This full-time position requires 0-1 years of experience and involves supporting the Sales & Marketing department by performing general office duties and preparing sales-related documents. The role focuses on maximizing revenue while maintaining guest loyalty and serving as a primary point of contact for clients.

Key Responsibilities

• Perform general office duties to support Sales & Marketing, including filing, sending emails, typing, faxing, and copying.
• Prepare sales-related documents throughout the sales process, such as proposals, contracts, or banquet event orders.
• Promote awareness of the brand image both internally and externally.
• Gather materials and assemble information packages, including brochures and promotional materials.
• Utilize sales techniques to maximize revenue while maintaining existing guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify information (*, commissions, leads, third parties) in sales process software.
• Answer guest questions regarding property facilities and services, such as hours of operation, rates and room types, packages, promotions, entertainment, restaurants, and special events.
• Serve as the point of contact for clients, communicating with them by phone and email to respond to questions and requests.

Operational Standards and Conduct

• Adhere to all company policies and procedures.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address service needs, and express genuine appreciation.
• Communicate using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues, support the team in achieving common goals, and respond appropriately to employee concerns.
• Comply with quality assurance expectations and standards.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Experience

• 0-1 years of relevant experience is required for this role.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

About St. Regis and Marriott International

St. Regis Hotels & Resorts delivers exquisite experiences at over 50 luxury hotels and resorts globally, combining timeless glamour with a vanguard spirit. The brand, founded by John Jacob Astor IV, is committed to an uncompromising level of bespoke and anticipatory service, delivered by gracious hosts and signature Butler Service. St. Regis is part of the Marriott International portfolio of brands. Marriott International is dedicated to being an equal opportunity employer, fostering an environment where the unique backgrounds of associates are valued and celebrated, and committed to non-discrimination on any protected basis.