Host Hostess ( Saudi National)
تفاصيل الوظيفة
Job Summary
- Greeting and welcoming guests as they arrive at the restaurant.
- Escorting guests to their tables and providing them with menus.
- Taking reservations and managing the seating plan to ensure efficient operation.
- Providing recommendations on food and drink selections along with information about specials and promotions.
- Ensuring that guests are attended to promptly and addressing any requests or concerns they may have.
- Coordinating with the kitchen and serving staff to ensure smooth service.
- Handling guest inquiries feedback and complaints in a professional and courteous manner.
- Maintaining a clean and organized work environment.
- Assist in setting up and clearing tables to ensure a smooth flow of service.
- Collaborate with the bar manager and F&B service to ensure that guest preferences and special requests are accommodated.
- Maintain knowledge of the restaurants menu items ingredients and preparation methods to provide accurate information to guests.
- Help with administrative tasks such as taking reservations managing guest lists and updating restaurant seating arrangements.
- Assist in maintaining a high standard of cleanliness and hygiene in the dining area.
- Manage wait times and communicate accurate estimates to guests during peak hours.
- Assist in training new hostesses and support staff as needed.
- Maintain up-to-date knowledge of local attractions and events to provide recommendations to guests.
- Participate in pre-shift meetings to stay informed about daily specials events and any changes in restaurant operations.
- Ensure compliance with health and safety regulations in the reception and dining areas.
Qualifications :
Saudi National
Excellent communication and interpersonal skills
Professional appearance
Customer service-oriented mindset
Ability to multitask and stay organized
Fluent in English and Arabic
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- OpenTable
- Food Service
- Customer Service
- Hospitality Experience
- Basic Math
- Guest Relations Experience
- Host/Hostess Experience
- Guest Services
- Cash Handling
- Phone Etiquette
- Writing Skills
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