مدير التجارة الإلكترونية - LDB المملكة العربية السعودية
قدّم الآن على موقع المصدر ↗ستنتقل إلى صفحة الإعلان الأصلية على تنقيب السعودية
تفاصيل الوظيفة
The E-Commerce Account Manager owns the commercial strategy, customer P&L, Joint Business Planning (JBP), and end-to-end commercial execution for dedicated digital accounts (e.g., Amazon KSA, Noon, and omnichannel pure-play / quick-commerce extensions of key pharmacy players like Nahdi Online / Al-Dawaa Online).
The role shifts the profile away from administrative coordination and manual content chasing toward strategic commercial partnership, fact-based negotiations, algorithmic growth, and OxO synergy.
The role shifts the profile away from administrative coordination and manual content chasing toward strategic commercial partnership, fact-based negotiations, algorithmic growth, and OxO synergy.
- Key Responsibilities & Deliverables
- Strategic Account Planning & Joint Business Planning (JBP)
- Annual & Multi-Year Strategy: Define and lead the long-term customer account plan aligned with LDB division priorities and customer digital growth potential.
- Commercial Negotiation: Lead annual and in-year commercial negotiations (margins, payment terms, co-investment, rebates, and platform commercial fees) adhering to Group SPEED and RGM guidelines.
- Tailored Trade Story: Build a category-grounded digital commercial narrative for each account, integrating LDB shopper insights, dermo-cosmetics basket dynamics, and platform algorithms.
- KSA Multi-Div / Zone Alignment: For pan-regional platforms (e.g., Amazon MENA), coordinate closely with the Zone Division lead and Country Multi-Divisional teams to leverage group-level negotiating power while defending LDB-specific brand equity and commercial conditions
- Customer P&L Ownership & Growth Delivery
- Top & Bottom Line Accountability: Own the account P&L, delivering on Net Sales Value (NSV), Gross Margin, and Sell-In / Sell-Out (SI/SO) targets.
- Promo & Trade Terms Execution: Steer promotional intensity, mechanics, and discount corridors in strict compliance with RGM golden rules to prevent price erosion and cross-channel conflict with physical pharmacies.
- Retail Media & A&P Efficiency: Co-steer Retail Media budgets and performance marketing campaigns alongside the CDMO Retail Media team to optimize ROAS (Return on Ad Spend) and customer acquisition cost.
- Demand Planning, Forecasting & Supply Integration
- Forecasting Accuracy: Build dynamic, rolling sales forecasts and demand plans fueled by traffic trends, promotional uplift, seasonality (e.g., Ramadan, White Friday), and past sell-out patterns.
- Order Flow & Stock Health: Monitor inventory levels, out-of-stock (OOS) rates, order fill rates, and supply lead times; resolve operational bottlenecks with Supply Chain to maintain high product availability on key ASINs/SKUs.
- Product Mix & Availability: Prioritize core dermo-cosmetics hero SKUs and launch innovations in line with category growth platforms.
- Digital Shelf Oversight & OxO Activation Collaboration
- Squad Coordination: Lead the Market Pure Player Squad, coordinating weekly and monthly alignment touchpoints with cross-functional partners
- Content & Activation Bridge: Partner directly with the E-Activation Specialist to ensure all digital shelf requirements (PDP, A+ content, brand stores, SEO/search optimization, ratings & reviews) are executed on time and comply with brand guidelines.
- Online x Offline Coherence: Coordinate with physical-store OxO KAMs to ensure promotional calendars, hero launches, and pricing corridors remain consistent between brick-and-mortar pharmacies and online platforms.
- Account Governance & Operational Rigor
- Contractual Governance: Maintain and audit all formal trade agreements, contract amendments, master data sheets, and vendor terms.
- Performance Dashboards: Review weekly/monthly Scorecards (traffic, conversion rates, basket size, share of voice, sell-out ranking) and trigger immediate corrective action plans where targets deviate.
هذا الإعلان منشور على تنقيب السعودية ويُعرض هنا مع الإشارة إلى المصدر. لا نتقاضى أي رسوم من الباحثين عن عمل. إذا كان الإعلان مسيئًا أو احتياليًا، أبلغنا.
