Hostess ( Saudi )

Job Summary

We are seeking a professional and enthusiastic Hostess to join our hospitality team in Riyadh Saudi Arabia. As the first point of contact for our guests you will create a warm and welcoming atmosphere while ensuring seamless dining experiences. This role is essential to our restaurants success requiring exceptional organizational skills genuine hospitality and a commitment to delivering outstanding guest service aligned with our brand standards.

• Welcome and greet guests with warmth confidence and professionalism setting the tone for their dining experience
• Manage guest seating table allocations and dining flow efficiently based on reservations and walk-in guests
• Maintain comprehensive knowledge of menus special events seating arrangements and individual guest preferences
• Coordinate seamlessly with service and kitchen teams to ensure smooth operations and timely guest accommodations
• Handle guest inquiries feedback and concerns with empathy and professionalism escalating issues when necessary
• Manage reservation systems accurately including guest details seating plans and preference notes
• Confirm reservation information and communicate updates promptly with relevant team members
• Answer phone calls professionally and assist guests with inquiries bookings and special requests
• Maintain an organized clean and inviting host stand and reception area throughout all service periods
• Perform side duties including menu preparation table resets and entrance area maintenance
• Uphold all health safety hygiene and company service standards consistently
• Contribute to a positive collaborative team environment through effective communication and mutual support
• Remain calm attentive and organized during busy service periods while managing multiple priorities

Qualifications :

• Preferably 1 year of experience in a guest-facing role or hospitality environment
• High school diploma or equivalent required; hospitality-related education is an advantage
• Excellent communication skills in English; Arabic language proficiency is highly desirable
• Confident welcoming and professional personality with a genuine passion for guest service
• Strong organizational and time management skills with the ability to multitask effectively
• Proven ability to remain calm composed and attentive during high-pressure service periods
• Proficiency with reservation and point-of-sale systems
• Excellent conflict resolution and problem-solving abilities
• Professional appearance and grooming standards in line with brand expectations
• Flexibility to work weekends evenings and holidays as required
• Demonstrated empathy and active listening skills
• Ability to work collaboratively within a team-oriented environment
• Saudi nationality preferred

Additional Information :

Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

No

Employment Type :

Full-time

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