The responsibilities of the Customer Relations and Sales Manager include monitoring potential and current clients for the World Center for Electronic Commerce Protection (WCPEC), introducing the center's services and programs, and communicating with companies and institutions. Additionally, the role involves tracking service requests, preparing commercial proposals, and ensuring client follow-up until contract completion. The position also requires managing inquiries and documenting client data while identifying sales opportunities to increase client engagement and achieve the center's commercial objectives.
Skills
Customer Relations, Client Service, Effective Communication, Persuasion and Negotiation, Customer Relationship Management (CRM), Client Acquisition, Telemarketing, Preparing Commercial Proposals, Monitoring Potential Clients, Closing Deals, Computer Proficiency, Report Preparation, Problem Solving, Time Management, Achieving Sales Objectives, Building Professional Relationships.
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