Ittelecom Enterprise Architecture Senior Manager

Job Summary

Job Description

Job Description

The successful candidate will be a key member of the Owners IT and Telecom Infrastructure team responsible for overseeing the operation maintenance performance and continuous improvement of the Project mission-critical Data Center and Telecom systems. The role requires strong technical expertise leadership capabilities and experience managing complex infrastructure operations within large-scale transportation or public infrastructure environments.

Key Roles and Responsibilities:

Lead and oversee the operation maintenance and lifecycle management of the Riyadh Bus Projects Data Center and Telecom infrastructure ensuring high availability reliability and operational excellence.

Act as the Owners representative for all IT and Telecom operational matters ensuring compliance with contractual obligations project requirements and industry best practices.

Manage supervise and provide technical direction to the IT and Telecom Operations & Maintenance (O&M) Contractor ensuring services are delivered in accordance with agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

Lead a multidisciplinary team of specialists engineers inspectors and technical experts responsible for monitoring and auditing the performance of IT and Telecom assets and associated maintenance activities.

Establish and implement performance management frameworks monitoring tools KPI dashboards and reporting mechanisms to measure contractor effectiveness and system performance.

Ensure proactive maintenance strategies are implemented to maximize system availability minimize downtime and improve asset reliability.

Monitor and manage telecom systems including fiber optic networks communication infrastructure WAN/LAN networks wireless systems CCTV passenger information systems and other operational technologies supporting public transport services.

Oversee Data Center operations including servers storage systems virtualization platforms backup and disaster recovery solutions and network infrastructure.

Ensure compliance with all applicable cybersecurity regulations standards and policies within the Kingdom of Saudi Arabia including risk management vulnerability assessments incident response and security audits.

Coordinate with internal stakeholders contractors consultants and government authorities to ensure seamless operation and integration of IT and Telecom systems.

Review and approve maintenance plans technical reports operational procedures and asset management documentation.

Identify operational risks and develop mitigation strategies to ensure business continuity and uninterrupted transport services.

Support future technology upgrades system enhancements and digital transformation initiatives across the project.

Qualifications and Education :

Bachelors Degree in Electronics Engineering Telecommunications Engineering Computer Engineering Information Technology or a related engineering discipline.

Professional certifications in Data Center Management Telecommunications Network Infrastructure Cybersecurity or Project Management are considered a strong advantage.

Minimum 15 years of progressive experience in the design operation maintenance and management of Data Centers and Telecom Infrastructure within large and complex environments.

Demonstrated experience managing major infrastructure transportation smart city or public-sector projects.

Strong understanding of Data Center technologies network architectures telecom systems and operational support environments.

Sound knowledge of cybersecurity frameworks regulations and compliance requirements applicable in the Kingdom of Saudi Arabia.

Experience within public transportation metro bus rail airport or similar transit projects is highly desirable.

Mandatory Skills and Competencies:

Strong contract and vendor management experience including performance monitoring and enforcement of contractual obligations.

Proven leadership and team management skills with the ability to lead multidisciplinary technical teams.

Excellent analytical and problem-solving abilities with a data-driven decision-making approach.

Strong attention to detail and commitment to operational excellence.

Ability to establish and monitor KPIs SLAs and performance metrics.

Excellent stakeholder management communication and reporting skills.

Strong knowledge of asset management and maintenance best practices.

Effective risk management and business continuity planning capabilities.

Excellent written and verbal communication skills in English.

Arabic language proficiency would be considered an added advantage.

Preferred Experience :

Experience in Bus Rapid Transit (BRT) Metro Rail Smart Mobility or Intelligent Transportation Systems (ITS).

Familiarity with international standards and best practices related to Data Centers Telecommunications Cybersecurity and Public Transport Infrastructure.

Worker Type

Employee

Job Type

Regular

At AtkinsRéalis we seek to hire individuals with diverse characteristics backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender ethnic or national origin sexual identity and orientation age religion or disability but enriches itself through these differences.

Required Experience:

Senior Manager

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