Executive Housekeeper

Job Summary

Lead the housekeeping department through preopening and launch phases to establish operational standards staffing training and systems for a consistently clean safe and guestready hotel. Develop procedures implement inventory and procurement recruit and train teams and ensure compliance with brand and local regulations.

PreOpening Planning & Setup

• Create the housekeeping preopening plan timeline and budget for staffing equipment supplies uniforms and training.
• Define departmental organizational chart job descriptions schedules and reporting lines.
• Specify SOPs for guest rooms public areas backofhouse laundry lost & found and deepcleaning programs.
• Design room inspection and quality control processes (room checks scoring corrective actions).

Recruitment & Training

• Recruit interview hire and onboard housekeeping supervisors room attendants housemen laundry staff and attendants.
• Develop and deliver preopening training programs: guestroom cleaning standards turndown service public area maintenance safety guest privacy handling VIPs and infection control.
• Implement continuous training/certification and crosstraining programs for opening and ramping occupancy.

Operations & Quality Control

• Set cleaning standards checklists room inspection protocols and KPIs (room readiness time inspection scores lost & found turnaround linen turnover occupancy productivity).
• Supervise daily operations: room inspections scheduling stewarding public area cleanliness minibar/restocking policies.
• Establish linen and laundry operations: workflow quality turnaround times and outsource coordination if applicable.

Inventory Purchasing & Cost Control

• Specify source and order initial and continuing inventories: chemicals disposables linens amenities equipment (carts vacuums) and PPE.
• Set par levels implement inventory control systems and manage supplier contracts and pricing.
• Monitor departmental P&L control labor consumable and linen costs; recommend costsaving measures.

Health Safety & Compliance

• Implement health safety and environmental protocols (chemical handling PPE MSDS waste disposal).
• Ensure compliance with local labor laws fire and safety regulations and brand/chain standards.
• Manage housekeeping security procedures and lost & found system.

Systems & Technology

• Select and configure housekeeping management systems (PMS integration room status reporting inventory software).
• Establish reporting frequency templates and dashboards for operations inspections and financial performance.

Vendor & Contractor Management

• Negotiate and manage relationships with laundry services pest control linen suppliers equipment maintenance and cleaning contractors.
• Define SLAs inspection requirements and performance reviews.

Guest Experience & Communication

• Collaborate with Front Office Engineering F&B and Sales to ensure room readiness VIP prep and rapid response to guest requests/complaints.
• Set standards for guest interactions privacy and service recovery.

Qualifications :

- Proven experience (typically 5 years) in housekeeping management with at least 12 preopening or major renovation projects preferred.

- Experience in hotels of similar scale and brand standards (luxury/upscale preferred).

- Strong knowledge of housekeeping operations laundry management procurement budgeting and SOP development.

- Leadership skills: hiring training coaching and building highperforming multicultural teams.

- Familiarity with PMS and housekeeping management systems.

- Excellent communication organizational and problemsolving skills.

- Education: Hospitality diploma/degree preferred; certifications in hospitality management or related fields a plus.

Additional Information :

Benefits Rewards Motivations: In recognition of your hard work and dedication we offer:

• Lucrative Rewards: Your efforts wont go unnoticed anticipate a competitive salary package with generous performance-based bonuses and incentives.
• Personal Growth: Unlock your full potential and pursue your personal goals through continuous learning and development opportunities.
• Industry Perks: Enjoy local and global benefits on accommodation dining and lifestyle services.
• Learning Opportunities: Access Accors extensive learning and development platform offering thousands of courses to expand your knowledge and skills.
• Recognition and Rewards: Personalized reward programs bonuses and incentives in addition to a competitive base salary.

Remote Work :

No

Employment Type :

Full-time

Key Skills

• Hotel Experience
• Hospitality Experience
• Basic Math
• Laundry
• Cleaning Experience
• Housekeeping Management
• Special Needs
• Hotel Management
• Sanitation
• Budgeting
• Leadership Experience
• Supervising Experience

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