Banquet Manager Raffles & Fairmont The Red Sea

Job Summary

To manage Banqueting operations to maximize guest satisfaction and department profits.

• Set periodical Banquets budget & forecast and analyze monthly P&L reports
• Develop and maintain all staff training programs
• Prepare weekly staff schedules keeping in mind anticipated business operating budgets and standards of service
• To recruit and select Banquet employees
• Ensure proper care security and maintenance of Banquet equipment through proper supervision of service personnel including outside contractors
• Assume responsibility for shift supervisory duties on a regular basis especially with VIP and at cost functions
• Coordinate the needs of the Catering department with the managers of interrelated departments
• Inspect Banquet Servers work assignments and supervise the standards of all function rooms and adjacent public areas
• Follow established Accounting procedures e.g. prepare payroll and gratuity reports
• Maintain all public areas to be presentable with specific set-ups at all times
• Maintain the inventory stock of all equipment on and off the property
• Post all contracted function sheets and give instructions to Assistants Servers and all staff to ensure the success of the function
• Conduct monthly departmental meetings to provide information to the banquet staff obtain staff feedback and provide a regular forum for department communication
• Constantly monitor Banquet staffs appearance attitude and degree of professionalism
• Implement safety and emergency procedures when necessary
• Consistently follow and implement HACCP policies and procedures
• Manage organization and cleanliness of departmental areas by conducting weekly walk-through with the Hygiene Manager Housekeeping and the Engineering Department
• Assist F&B Outlets in their operations during peak times as needed

Qualifications :

• Excellent reading writing and oral proficiency in English
• Experienced in all aspects of banquet service especially in local function styles
• Strong leadership interpersonal and training skills; sound human resources management capabilities to motivate employees to work as a team
• Strong multi-tasking skills attention to detail self-discipline and initiative

• College education hotel or business administration degree preferred

• Minimum 2 years in a similar role in the hotel industry

Additional Information :

• Understanding of Ultra-Luxury guest expectations and brand alignment.
• experience in project coordination scheduling and document control during pre-Opening stages.
• Experience in pre-opening is a must.
• A proactive anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with Luxury standards.

Remote Work :

No

Employment Type :

Full-time

Key Skills

• Administrative Skills
• Time Management
• Leadership skills
• Organizational Skill
• Business Process Skill
• Reservation Skills
• Banqueting Skills
• Banquet Operations
• Communication
• Relationship Management
• Quality Management
• Strategic Thinking Skills
• Team Player Spirit
• Marketing Skills
• Problem Solving Skills

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