قائد فريق الأغذية الطازجة

Fresh Food Team Leader

Role Summary:
Responsible for supervising the daily operations of the Fresh Food section, ensuring product quality, freshness, availability, hygiene, food safety, and excellent customer service while supporting sales and waste-control targets.

Key Responsibilities

• Supervise and support team members across Fresh Food sections.
• Ensure products are fresh, properly displayed, well-stocked, and correctly priced.
• Monitor product quality, shelf life, expiry dates, and FIFO/FEFO implementation.
• Ensure compliance with food safety, hygiene, HACCP, and sanitation standards.
• Monitor stock levels and coordinate daily replenishment.
• Control wastage, shrinkage, damaged products, and near-expiry items.
• Maintain attractive merchandising and product presentation.
• Support the achievement of sales and department targets.
• Monitor daily production and availability according to customer demand.
• Ensure equipment, preparation areas, counters, and displays are clean and properly maintained.
• Handle customer inquiries and complaints professionally.
• Train, guide, and allocate tasks to team members.
• Support inventory counts and maintain stock accuracy.
• Report operational, quality, or stock issues to the Department Manager.

Requirements

• 2–4 years of Fresh Food retail experience, preferably in supermarkets or hypermarkets.
• Previous experience as a Team Leader, Supervisor, Section Supervisor, or Senior Fresh Food Associate.
• Strong knowledge of freshness standards, food safety, hygiene, FIFO/FEFO, and expiry management.
• Experience in stock control, waste reduction, merchandising, and replenishment.
• Good leadership and team-management skills.
• Strong customer-service and communication skills.
• Flexibility to work rotational shifts, weekends, and public holidays.