مدير مكتب

The Office Manager leads and manages the Office of the Sector CEO, ensuring the Sector CEO is fully supported to lead the sector portfolio effectively. The role oversees executive office operations, governance and follow-up, sector coordination and reporting, high-level correspondence and stakeholder relations, acting as the central link between the Sector CEO, the sector companies and Group functions, while maintaining the highest standards of professionalism and confidentiality.

KEY RESPONSIBILITIES

1. Executive Office Management

• Manage the day-to-day operations of the Sector CEO's office, ensuring it runs efficiently, professionally and confidentially.
• Act as the primary point of contact and gatekeeper for the Sector CEO, prioritising requests from sector companies, Group functions and external parties.
• Manage the Sector CEO's calendar, meetings, travel and site visits across the sector companies, resolving conflicts and protecting time for strategic priorities.
• Establish and maintain office systems, filing structures (physical and electronic) and document-control standards.

2. Governance, Meetings & Follow-up

• Coordinate sector leadership meetings, management reviews and board-related sessions: agendas, briefing packs, attendance and logistics.
• Draft and circulate minutes of meeting, maintain the action log and follow up with company CEOs/GMs and Group departments until closure.
• Track the Sector CEO's directives, approvals and deadlines, and report status and escalations proactively.
• Ensure submissions to the Sector CEO (memos, approval requests, reports) are complete, correctly routed and aligned with the Delegation of Authority.

3. Sector Coordination & Reporting

• Act as the liaison between the Sector CEO's office and the leadership of each sector company, as well as Group functions (Finance, HR Shared Services, Strategy, PMO, Legal, Procurement).
• Collect, consolidate and quality-check periodic performance reports, KPIs and dashboards from sector companies for the Sector CEO's review.
• Prepare presentations, briefing notes and summaries for leadership, Chairman's Office and external engagements.
• Support the follow-up of sector strategic initiatives and projects in coordination with the Strategy department and PMO.

4. Correspondence & Communication

• Draft, review and manage high-level correspondence, letters, memos and circulars in Arabic and English on behalf of the Sector CEO.
• Screen incoming correspondence and route it to the appropriate party with clear instructions and deadlines.
• Coordinate internal announcements and communication from the Sector CEO's office in line with communication standards.

5. Stakeholder & Protocol Management

• Manage relationships with senior internal and external stakeholders, including clients, government entities, partners and visiting delegations.
• Organise official visits, receptions, events and hospitality arrangements in line with corporate protocol.
• Represent the Sector CEO's office professionally and maintain a strong network across the Group.

6. Office Administration & Budget

• Manage the office budget, expense claims, purchase requests and invoices related to the Sector CEO's office in line with Group policies.
• Supervise, guide and evaluate office support staff, if assigned.
• Coordinate office facilities, IT, supplies and administrative services with relevant Group support departments.

7. Confidentiality & Compliance

• Handle highly sensitive and confidential information with absolute discretion.
• Ensure compliance with policies, Delegation of Authority, document-retention rules and applicable data-protection requirements (PDPL).

QUALIFICATIONS

• Bachelor's degree in Business Administration, Management, Office Administration or a related field
• Professional certification in executive office management or administration is an advantage (e.g., CAP, PMP or equivalent)

EXPERIENCE

• 7–10 years of progressive experience in office management or executive support, of which at least 3–5 years supporting a CEO or C-level executive
• Experience in a multi-company group or holding environment is highly preferred
• Exposure to facilities management, security, manufacturing or service sectors is an advantage