فني أنظمة مراقبة ومساعد تقنية معلومات

• CCTV Security Systems

  • Install, configure, and maintain CCTV cameras, DVR/NVR systems, surveillance equipment, and related security systems.

  • Conduct routine inspections, preventive maintenance, testing, and troubleshooting of all security systems to ensure optimal functionality.

  • Analyze and repair issues related to video feeds, wiring, recording quality, and equipment failures.

  • Maintain accurate documentation of installations, service reports, and system configurations across sites.

    
    

• IT Support & Network Maintenance

  • Provide onsite and remote IT support for employees at branches, warehouses, and manufacturing units.

  • Install, configure, and maintain desktops, laptops, printers, and other peripheral devices.

  • Troubleshoot and resolve hardware, software, and networking issues in a timely manner.

  • Support the installation and maintenance of local area networks (LAN), Wi-Fi, routers, switches, and cabling.

  • Assist with periodic IT asset inventories and ensure technology infrastructure is secured and up to date.

  • Maintain clear records of IT incidents, solutions provided, and support activities.

    
    

• Coordination & Continuous Improvement

  • Act as the key technical point of contact between sites during maintenance, projects, or system upgrades.

  • Coordinate with internal engineering, operations, and management teams to ensure seamless operation of surveillance and IT systems.

  • Provide proactive suggestions for improving IT infrastructure, security, and operational efficiency.

  • Train employees on best practices regarding security systems and basic IT troubleshooting, as needed.

    
    

• On-site Support

  • Travel to different company locations within KSA to provide timely onsite technical support, installation, and maintenance as required.

  • Respond urgently to critical downtime events or technical emergencies at any branch or unit.

Desired Candidate Profile

• Diploma/Degree in Electronics, IT, Computer Engineering, or related technical field.

• 2+ years’ proven experience in installation, maintenance, and troubleshooting of CCTV security systems and IT support roles.

• Strong understanding of security technologies, IP cameras, DVR/NVR systems, and network protocols.

• Good problem-solving and analytical skills in diagnosing IT and security system issues.

• Experience with Windows and basic server administration, hardware troubleshooting, and network configuration.

• Valid driving license and willingness to travel extensively within KSA for onsite support.

• Proficiency in English & Hindi (written and verbal); knowledge of Arabic is a plus.