Required Tasks: Manage large amounts of incoming and outgoing calls in a timely manner. Follow call center scripts and instructions. Identify customer needs, clarify information, and provide available solutions or alternatives. Make marketing offers for the organization's products and services when the opportunity arises. Build sustainable relationships with customers by obtaining additional data such as (email, or another phone number). Keep records of all conversations in our call center database in a comprehensible manner. Attend educational training continuously to improve the level of service and performance. Follow up on procedures to achieve the goals of the customer service department.
Additional Details
Number of vacancies: 30
Shift system: Morning and evening
Benefits: Health insurance, social insurance, transportation allowance, meals, accommodation, overtime
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