مهندس دعم تقني ميداني

Role: Field IT Support Engineer

Experience: 4+ Years

Location: Dammam, Saudi Arabia

JD:

Field IT support and end-user device troubleshooting

Desktop/laptop/printer break-fix support

Hardware replacement and OEM/warranty coordination

Asset management, tagging, imaging, and GAMS-related activities

Depot and stock management

Smart Hands support for engineering/lab environments

Network, LAN/WAN and connectivity support

Conference room, AV, and VVIP support

Server room and network Smart Hands support

Local printer support

Incident and Service Request management

Vendor coordination and dispatch-site support

Cybersecurity and vulnerability-related on-site support

Knowledge Article, SOP, and site-specific documentation

VIP support and critical incident handling