Sales Associate Training & Professional Certifications

About the Role
Star is seeking a motivated and results-driven Sales Associate - Training & Professional Certifications to join its team. This full-time role focuses on promoting and selling the company's portfolio of training programs, professional certifications, and learning solutions. The Sales Associate will be responsible for identifying prospective clients, generating leads, and converting opportunities into confirmed enrollments and sales. The position requires 2-5 years of relevant experience.
Role Purpose and Responsibilities
The Sales Associate will actively engage with both individuals and organizations to understand their learning needs and recommend suitable solutions. This role involves a proactive approach to client outreach and requires strong communication skills to achieve defined sales targets in a fast-paced environment.

Promote and sell training programs, professional certifications, and learning solutions to prospective clients.
Identify and generate new sales leads through various channels including outreach, referrals, networking, and databases.
Conduct outbound calls, emails, and follow-ups with prospective clients to generate and convert opportunities.
Understand client requirements and recommend appropriate training programs and certification pathways.
Present course and certification information clearly, including benefits, requirements, schedules, and pricing.
Prepare and share quotations, proposals, and relevant sales materials with prospective clients.
Follow up consistently with leads and prospects throughout the sales cycle.
Work toward achieving individual and team sales targets and KPIs.
Build and maintain positive relationships with existing and prospective clients.
Respond promptly to client inquiries and provide accurate information on available programs and certifications.
Maintain regular communication with clients to identify additional training and development needs.
Support repeat business, renewals, and cross-selling opportunities across the company’s portfolio.
Ensure a professional client experience from initial inquiry through enrollment or confirmation.

Sales Operations and Reporting

Maintain accurate and up-to-date records of leads, opportunities, client interactions, and sales activities.
Manage assigned leads through the sales pipeline and ensure timely follow-up.
Track individual sales performance against agreed targets and KPIs.
Prepare regular sales activity and pipeline reports for management.
Share market feedback and client insights to support sales and business development activities.

Product Knowledge and Market Awareness

Develop a strong understanding of the company’s training programs, professional certifications, and learning solutions.
Stay informed about new programs, certifications, promotions, and relevant developments within the training and education market.
Understand client needs and market trends to identify potential sales opportunities.
Represent the company professionally during meetings, events, exhibitions, and other business development activities when required.

Candidate Profile
The ideal candidate is commercially driven, confident in engaging with both individuals and organizations, and comfortable working toward defined sales targets in a fast-paced environment. A proactive approach to client outreach and strong communication skills are essential for this role.

2-5 years of experience in a sales-related role.
Demonstrated ability to identify prospective clients and generate leads.
Strong communication and interpersonal skills.
Ability to understand client needs and recommend suitable learning solutions.
Results-driven with a focus on achieving sales targets.

Application Process
Interested candidates are invited to apply for this full-time position. Salary details will be discussed during the interview process.