Assistant Learning & development manager

About Accor and the Role
Accor, a leader in responsible hospitality, encompasses over 45 brands, 5,600 hotels, and 10,000 restaurants across 110 countries. The company is seeking an Assistant Learning & Development Manager to join the team at Sofitel Shahd Al Madinah. This full-time role involves supporting the creation and implementation of training initiatives within the hotel environment.
Role Overview
The Assistant Learning & Development Manager will contribute to fostering a learning culture within the hotel. This position is integral to identifying training needs, coordinating development activities, and maintaining comprehensive records to support employee growth and operational excellence. The role requires a professional with 5-10 years of experience.
Key Responsibilities

Assist in the creation, implementation, and facilitation of the Hotel Training Plan and budget, ensuring alignment with hotel goals and strategic plans.
Conduct annual training needs analysis and coordinate with department managers to identify training opportunities for team members.
Initiate, coordinate, deliver, and follow up on all training activities within the hotel.
Actively initiate relationships and partnerships with industry associations, external training companies, and academic councils related to the hospitality industry.
Update and maintain accurate records of training activities and participant information.
Maintain an ongoing Training Calendar to maximize learning resources and opportunities.
Develop and manage a central internal resource library of videos, books, and magazines for employee use.
Share responsibilities for the integration and orientation process of new hires.
Assist with the implementation of new policies, procedures, and standards.
Prepare and submit training reports.

Qualifications and Requirements

5-10 years of relevant experience.
Full conversance with hotel fire & life safety/emergency procedures.
Ability to attend all briefings, meetings, and trainings as assigned by management.
Maintain a high standard of personal appearance and hygiene at all times.
Awareness of hotel fire & life safety/emergency procedures.
Perform other reasonable duties assigned by management.

Work Environment
This role is based at Sofitel Shahd Al Madinah, a 5-star hotel near Al Masjid Al Nabawi. The work environment emphasizes a supportive team culture where professional growth and career opportunities are encouraged within the hotel and across Accor's global network.
Application Process
Candidates interested in this Assistant Learning & Development Manager position are invited to apply. Join Accor and contribute to creating meaningful experiences for guests and colleagues.