Assistant Manager Trampoline Park

Job Summary

Key Responsibilities:
- Assist the General Manager in all aspects of running the trampoline park including budgeting scheduling and inventory management
- Oversee daily operations ensuring that all activities are running smoothly and efficiently
- Manage a team of employees including hiring training and scheduling
- Ensure that all safety protocols and procedures are being followed by both staff and customers
- Handle customer inquiries and complaints in a professional and timely manner
- Monitor and maintain the cleanliness and maintenance of the trampoline park
- Collaborate with the marketing team to develop and implement promotional activities to attract new customers and retain existing ones
- Prepare reports on park performance and make recommendations for improvement
- Stay updated on industry trends and implement new ideas to enhance the customer experience

Key Requirements:
-Previous supervisory or assistant management experience
-Experience in hospitality leisure entertainment retail or customer-focused operations preferred
-Strong leadership and team management skills
-Excellent customer service and communication skills
-Strong problem-solving and decision-making abilities
-Safety-conscious and hands-on approach to operations
-Flexibility to work shifts weekends and public holidays

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