Hospitality & Retail Services Coordinator
تفاصيل الوظيفة
About the Role
Eram Talent is seeking a Hospitality & Retail Services Coordinator to support the daily operations of hospitality, retail, and catering services in Saudi Arabia. This full-time role involves coordinating service providers, monitoring service quality and HSE compliance, and supporting events and promotions to ensure high customer satisfaction across campus facilities.
Key Responsibilities
- Coordinate daily hospitality, retail, and catering operations to ensure smooth service delivery.
- Liaise with service providers and internal teams to maintain service quality and operational standards.
- Conduct regular inspections of hospitality, retail, and catering facilities.
- Monitor compliance with health, safety, hygiene, and contractual requirements.
- Support retail merchandising, catering menus, promotions, and service improvement initiatives.
- Assist with retail and catering contracts, lease agreements, and vendor coordination.
- Organize and support community events, pop-up shops, and catering activities.
- Monitor inventory, stock levels, budgets, and operational costs.
- Gather customer feedback and assist in resolving service issues and complaints.
- Track and close inspection findings through the Salute system.
- Provide operational support for future hospitality and retail developments.
Qualifications and Experience
- Bachelor’s degree in Hospitality Management, Business Administration, Retail Management, or a related field.
- 3–5 years of relevant experience in hospitality, retail, catering, or related operations.
- Experience in hospitality operations, service quality, inspections, and HSE compliance.
- Experience coordinating vendors, service providers, or outsourced operations.
Required Skills
- Knowledge of inventory control, contracts, budgets, and customer service.
- Strong organizational, multitasking, and problem-solving skills.
- Good communication skills in English and Arabic, both written and spoken.
- Proficiency in Microsoft Office and service management systems.
- Ability to work effectively with internal teams, vendors, and stakeholders.
Application Process
Candidates who meet the above qualifications are encouraged to apply.
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