مدير المبيعات والعمليات (S&OP Manager)

Job Description

As part of strengthening the Sales & Operations Planning process, your mission will be to transform sales forecasts into executable, funded and secure flow plans.

You will manage the end-to-end S&OP process to ensure a balance between demand (distributors and local sales) and supply (supply points and local production). You will secure physical and financial flows, consolidate CA/shipment settlements, and ensure quality execution in conjunction with industrial management and the Supply Chain management of the MEA (Middle East Africa) region.

Your responsibilities:

1. Flow planning in conjunction with the MEA Supply Chain management

Plan the flow of goods between supply points and distributors

Build and update the supply plan: allocations, priorities, shipping schedule, trade-offs in case of capacity constraints.

Anticipate risks (shortages, delays, overstocks) and propose corrective actions.

2. Export organization and payment security

Organize exports in connection with the opening of letters of credit and documentary submissions, between the Finance departments of distributors and those of supply points.

Establish the cross-schedule "order - opening of LC - production - shipment - payment" and follow up with stakeholders.

Monitor document compliance and alert on discrepancies that may delay shipments or payments.

3. Distributor stocks and local sales forecasts

Coordinate the distributors' storage plans and define them with them (target levels, coverage, reorder points).

Coordinate local sales forecasting with sales teams and the forecaster, as well as sell-ins with distributors.

Analyze the discrepancies between forecasts and actual results; monitor accuracy and bias, and drive continuous improvement.

4. Consolidation of sales and shipment projections

Consolidate sales and shipment projections (local and export) and produce monthly and annual projections, with scenarios.

Share these projections with the General Management, Finance and MEA teams; document the assumptions and variances vs budget.

5. Governance, meetings and reporting

Prepare and lead the S&OP cycle: demand review, supply review, pre-S&OP and executive S&OP.

Organize regular exchanges (meetings, weekly updates, reporting) with the SAF Djazair teams and the MEA teams.

Follow up on action plans resulting from meetings and report on decisions.

Produce and distribute performance dashboards (see indicators below).

6. Local production and industrial performance

To ensure, with the technical management of the Algerian factory, the proper planning and execution of local production plans.

Check the feasibility of the plans (capacities, raw materials, packaging, maintenance) and arbitrate priorities.

Monitor the plant's performance (adherence to the plan, service rate, stock levels) and propose corrective measures.

7. Tools and Continuous Improvement

Contribute to the implementation and development of planning tools (ERP, APS) and ensure the reliability of reference data.

Standardize S&OP processes and everyone's roles (schedule, reporting formats, decision rules).

Qualifications

Education: Bac +5 (engineering school, business school or university) in supply chain, industrial management, logistics or equivalent.

Experience: 6 to 10 years in supply chain in the industry, including at least 3 years in S&OP, planning or sales forecasting [to be adjusted].

Environment: Desired experience in an international group, with inter-site and export flows (Incoterms, LC, documentary collections).

Tools: proficiency in an ERP (SAP, Oracle or equivalent), advanced Excel and PowerPoint; knowledge of an APS or BI tool is a plus.

Languages: Fluent French and English, spoken and written (daily exchanges with MEA teams); Arabic is a plus.

KEY SKILLS

S&OP planning, master production planning and multi-echelon inventory management.

Demand forecasting and variance analysis.

Understanding of export payment mechanisms (LC, documentary collections) and the link with working capital requirements.

Data analysis and construction of decision-making dashboards.

Facilitating decision-making meetings and driving change.

REQUIRED QUALITIES FOR THE POSITION

Cross-functional leadership: ability to unite local, regional teams and distributors without direct hierarchical authority.

Rigour and attention to detail: reliability of data, deadlines and documents.

Ability to synthesize information: capacity to make a complex situation understandable for management.

Diplomacy and negotiation skills: arbitrating between commercial, industrial and financial constraints.

Clear and structured written and oral communication in French and English.

Anticipation and responsiveness: detecting risks early and acting quickly.

Autonomy and sense of responsibility: taking initiative and commitment to results.

Resilience: the ability to work under pressure in a context of constrained international flows.

Focus on continuous improvement and process transformation.

Desired Candidate Profile