Business Development Department Manager

Job Summary

Future Group is Hiring: Business Development Department Manager

About Future Group

Future Group is a global leader in translation localization and business solutions empowering organizations worldwide to connect with customers across languages markets and cultures. For more than 30 years weve partnered with Fortune 500 companies and leading brands to deliver excellence innovation and impact.

As we continue expanding our operations and partnerships were looking for an ambitious Business Development Department Manager to lead and inspire high-performing teams in a fast-paced target-driven environment.

About the Role

Were seeking a seasoned Business Development Manager with 1015 years of experience in sales leadership and call-center management. The ideal candidate is a people-focused leader with a proven record of driving revenue growth coaching teams and building strong client relationships across telemarketing telesales inbound and outbound operations.

Youll be at the heart of our growth journey building and leading dynamic teams mentoring talent and delivering measurable business results in a motivating and collaborative culture.

What Youll Do

Sales Leadership & Strategy

-Lead the sales team toward achieving ambitious KPIs and financial targets.

-Design and execute growth-driven business development strategies.

-Manage multiple offshore accounts in telemarketing telesales and customer engagement.

-Analyze performance data and implement plans for improvement.

Team Building & Coaching

-Build train and motivate sales and call-center teams to deliver exceptional performance.

-Identify training needs and supervise onboarding for new hires.

-Foster a culture of ownership accountability and teamwork.

Operational Excellence

-Oversee both inbound and outbound call center operations.

-Ensure service quality process efficiency and compliance across teams.

-Collaborate cross-functionally to enhance client satisfaction and operational results.

Business Development & Client Relations

-Identify new markets clients and partnerships to expand business opportunities.

-Represent Future Group with professionalism and credibility in every interaction.

Why Join Future Group

-Hybrid Work Model Flexibility to balance performance and well-being.
-Competitive Compensation A highly rewarding package with a strong variable incentive plan.
-Global Exposure Collaborate with diverse teams and international clients.
-Career Growth Continuous learning and advancement opportunities.
-Empowering Culture Work in a dynamic environment that values innovation collaboration and impact.

What Youll Bring

-1015 years of experience in sales or business development leadership preferably within call center/BPO settings.

-Strong background managing telemarketing telesales and customer care operations.

-Proven success in achieving and exceeding financial targets.

-Excellent leadership communication and mentoring skills.

-Strategic thinker with strong analytical and decision-making abilities.

-Bachelors degree in Business Marketing or related field (MBA is a plus).

Ready to Join Our Journey

Be part of a global organization that values people innovation and performance.
Apply now and help shape the future of growth at Future Group.

Key Skills

• Business Development
• Sales Experience
• B2B Sales
• Marketing
• Cold Calling
• Account Management
• Territory Management
• Salesforce
• Affiliate Marketing
• CRM Software
• negotiation
• Lead Generation

Apply Now