مشرف صالون تجميل ومنسق مبيعات
تفاصيل الوظيفة
This is a full-time, on-site role combining daily salon supervision, customer service, sales, client follow-up, and team coordination. We are looking for someone energetic, highly communicative, organized, and comfortable taking responsibility for daily operations.
Key Responsibilities
Supervise daily salon operations and follow up on staff tasks and deadlines.
Coordinate closely with reception and ensure excellent customer experience.
Make daily follow-up calls with existing clients, VIP clients, leads, and previous customers.
Promote salon services and actively support selling, upselling, and cross-selling.
Follow up on bookings, cancellations, missed appointments, and customer inquiries.
Help increase repeat visits and customer retention.
Monitor service quality and escalate operational issues when needed.
Use the salon CRM and booking system to document follow-ups and customer activity.
Support management with daily performance and sales follow-up.
Requirements
Previous experience in a beauty salon, spa, cosmetics, hospitality, retail, or similar customer-facing business is strongly preferred.
Strong communication and customer service skills.
Confident in sales, follow-up calls, and upselling.
Proactive personality with strong ownership and problem-solving skills.
Good organization and time-management skills.
Comfortable supervising people and following up on tasks.
Good Arabic communication skills; English is a plus.
Basic computer, CRM, or booking-system experience is preferred.
Full-time, on-site availability in Mohandessin, Giza.
Compensation
Competitive fixed salary + performance-based bonus, with total monthly earning potential up to EGP 15,000.
Job Location: Mohandessin, Giza, Egypt
Employment Type: Full-time, On-site
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