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Job Title: B2B Sales Account Manager

Industry: Software / Information Technology

Location: Fleming, Alexandria, Egypt

Job Type: Full-Time

Work Arrangement: Onsite

Working Hours: 9:00 AM – 5:00 PM

Days Off: 2 Days per week

About the Role

looking for a driven and client-focused B2B Sales Account Manager to join our team in Fleming, Alexandria. In this role, you will be responsible for managing and growing relationships with our business clients, identifying new opportunities, and driving revenue through the sale of our technology and software solutions. The ideal candidate is a relationship-builder with a strong understanding of the B2B sales cycle and a passion for helping businesses solve problems through technology.

Key Responsibilities

Account Management

• Serve as the primary point of contact for assigned B2B accounts, ensuring client satisfaction, retention, and long-term partnership.
• Build and maintain strong relationships with key decision-makers within client organizations.
• Conduct regular check-ins and business reviews to understand evolving client needs.

New Business Development

• Identify, prospect, and acquire new business clients through outbound outreach, networking, and referrals.
• Qualify inbound leads and convert them into long-term clients.
• Represent HK Technology at industry events, exhibitions, and networking functions.

Sales Cycle Management

• Manage the full sales cycle from lead generation and qualification to negotiation, closing, and post-sale follow-up.
• Conduct discovery meetings to understand client business challenges and recommend tailored technology solutions.
• Prepare and deliver compelling proposals, quotations, and contracts.

Client Needs Analysis & Solutions

• Analyze client requirements and collaborate with technical teams to design appropriate solutions.
• Deliver software demos and presentations to both technical and non-technical audiences.

Upselling & Cross-Selling

• Identify opportunities to expand existing accounts by introducing additional products, modules, or services.
• Achieve revenue growth targets within assigned accounts.

Pipeline & Reporting

• Maintain an accurate sales pipeline and provide regular forecasts and activity reports using CRM tools.
• Track and report on key account metrics and sales performance.

Collaboration

• Work closely with marketing, product, and customer success teams to ensure a seamless client experience.

Requirements & Qualifications

• Education: Bachelor's degree in Business Administration, Marketing, Computer Science, or a related field.
• Experience: 2–4 years of proven experience in B2B sales, preferably within the software/IT industry.
• Sales Track Record: Demonstrated success in meeting or exceeding sales quotas and managing long sales cycles.
• Technical Aptitude: Ability to understand and articulate software/IT solutions to both technical and non-technical audiences.
• Communication Skills: Excellent negotiation, presentation, and interpersonal skills.
• Language: Strong command of Arabic and English (written and spoken).
• Location: Must reside in or be willing to relocate to Alexandria (Fleming area or nearby) for an onsite role.

Key Competencies

• Strong relationship-building and client management skills.
• Self-motivated and target-driven with a proactive mindset.
• Excellent time management and organizational skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical abilities.
• Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho).