أخصائي مبيعات عبر الهاتف

Company Description Elite Projects Qatar is an authorized company by the Qatar government, representing local businesses in their operations and growth. The organization supports companies in managing their activities through direct personal coordination as well as electronic government (E-Gov) channels. Elite Projects Qatar focuses on streamlining business processes and ensuring compliance with government requirements. Team members contribute to efficient service delivery and strong relationships with both business clients and governmental entities.
Role Description The Telesales Specialist will work full time on-site in Cairo, Egypt, contacting prospective and existing customers to present services, explain offerings, and respond to inquiries. The role includes making outbound calls, handling inbound calls, following up on leads, and maintaining accurate records of interactions and sales activities in the CRM system. The specialist will collaborate with the sales and customer service teams to understand client needs, provide clear information on procedures related to government-authorized services, and support customers through the sales process. Daily tasks also involve meeting individual and team sales targets, preparing basic reports on performance, and participating in training sessions to stay updated on products, services, and regulatory requirements.
Qualifications

• Candidates should possess strong customer-facing skills, including Customer Service and Customer Support abilities.
• Candidates should possess effective Communication skills, both verbal and written, suitable for phone-based interactions.
• Candidates should possess Sales-related skills, including lead follow-up, negotiation, and closing techniques.
• Candidates should possess Training-related capabilities, such as the ability to absorb new information quickly and assist in guiding customers through processes.
• Relevant qualifications include prior telesales or call center experience, familiarity with CRM tools, and a track record of meeting sales targets.
• Additional beneficial qualifications include proficiency in Arabic and English, strong problem-solving skills, resilience in high-volume call environments, and a high school diploma or higher education in business or a related field.