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We’re Hiring: Couriers Specialist | Operations
About Us:
We are a leading e-commerce platform passionate about delivering exceptional customer experiences. As our operations continue to expand, we’re looking for a detail-oriented Couriers Specialist to join our operations team and ensure smooth courier operations and efficient last-mile delivery.
Key Responsibilities:
* Monitor daily courier operations and ensure smooth delivery flow.
* Coordinate with couriers to ensure timely pickup and delivery of shipments.
* Track courier attendance, availability, routes, and daily performance.
* Follow up on delayed, failed, or undelivered shipments and take necessary actions.
* Monitor courier productivity and operational KPIs.
* Coordinate with warehouse, logistics, and customer service teams to resolve operational issues.
* Ensure couriers follow company policies, SOPs, and delivery procedures.
* Maintain accurate courier records, reports, and daily performance updates.
* Identify operational issues and escalate discrepancies to management.
* Support courier onboarding, allocation, and daily operational requirements.
* Contribute to improving delivery efficiency and reducing operational issues.
Qualifications:
* Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field.
* 1–2 years of experience in courier, last-mile, logistics, or delivery operations.
* Experience in e-commerce or delivery companies is a strong plus.
* Good understanding of last-mile delivery and courier operations.
* Good knowledge of Microsoft Excel and operational systems.
* Strong communication, coordination, and problem-solving skills.
* Strong attention to detail and organizational skills.
* Ability to work in a fast-paced operational environment.
What We Offer:
* Competitive Salary + KPIs
* Fast-paced, growth-focused work environment
* Opportunities for professional development and career advancement
* Medical Insurance
How to Apply:
Please send your CV to [اضغط هنا لمشاهدة البريد اﻹلكتروني] with the subject line: “Couriers Specialist”
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