أخصائي أول عمليات الشحن الجوي

Role Description, The Senior Airfreight Operation role is a full-time, on-site position based in Heliopolis. This role is responsible for overseeing day-to-day airfreight operations, including booking, coordinating shipments, managing documentation, and ensuring compliance with airline and customs regulations. The senior specialist will monitor shipment status, handle issue resolution, and communicate proactively with clients, carriers, and internal teams to ensure timely delivery and high service quality. Key responsibilities include rate negotiation with airlines, preparing and reviewing air waybills and export/import documents, and optimizing routing and costs. The role also involves mentoring junior team members, improving operational processes, and supporting key accounts with accurate information and professional service.