Main Tasks and Responsibilities: • Full supervision of the daily operations of the branch and assigning tasks to the team. • Following up on and achieving the specified monthly and annual sales targets for the branch. • Managing and tracking inventory, device and accessory movements, and conducting periodic stocktaking in coordination with warehouse management. • Monitoring maintenance workflow within the branch and ensuring devices are delivered to customers on time and with the highest quality. • Handling complex customer complaints and resolving them quickly and efficiently to ensure customer satisfaction. • Training, mentoring, and evaluating the performance of the branch team and motivating them to achieve goals. • Complying with company policies, safety procedures, and order within the branch. • Submitting periodic reports to senior management on branch performance, sales, and market needs. Requirements and Conditions: • Educational Qualification: Holds a suitable higher education degree. • Experience: 3 to 5 years of experience in branch management (experience in mobile phones and electronics is preferred). • Leadership Skills: Excellent leadership, guidance, and team management skills. • Sales Skills: Strong knowledge of sales techniques, customer service, and data/number analysis. • Problem Management: Ability to communicate and solve problems quickly under pressure. • Computer Proficiency: Proficiency in using computer software and working on sales and inventory management software (ERP Systems).