Key Account Manager On Site

Job Summary

Account Management

• Manage a portfolio of key telecom operator accounts and strategic partners in Egypt.

• Build and maintain strong relationships with decision-makers and operational teams.

• Act as the primary point of contact for assigned accounts.

• Ensure a high level of customer satisfaction and long-term partnership development.

Business Growth

• Identify opportunities to increase revenues within existing accounts.

• Develop and implement account growth plans aligned with business objectives.

• Promote new Digital Virgo products and services to existing partners.

• Negotiate commercial conditions and support contract renewals and amendments.

Project Management

• Coordinate the launch of new services with internal and external stakeholders.

• Work closely with Product Marketing Technical Finance and Operations teams to ensure successful implementation.

• Monitor project timelines and ensure timely execution.

Performance Monitoring

• Monitor business performance through regular analysis of key KPIs.

• Review revenue trends subscription performance conversion rates and customer engagement.

• Recommend optimization actions to improve business performance.

• Prepare monthly business reviews and performance reports.

Market & Partner Development

• Stay informed about telecom mobile payment and digital service market trends.

• Identify new opportunities within existing partnerships.

• Support the Regional Director in defining account development strategies.

Qualifications :

Qualifications

• Bachelors degree in Business Administration Marketing Telecommunications or a related field.

• Minimum 46 years of experience in Key Account Management Account Management or Business Development.

• Experience within Telecommunications Mobile Payments Fintech or Digital Services.

• Experience working with Mobile Network Operators (Vodafone Egypt Orange Egypt e& Egypt or WE) is highly preferred.

• Strong commercial awareness and negotiation skills.

• Excellent communication and stakeholder management skills.

• Fluent in English and Arabic.

Technical Skills

• Strong knowledge of the telecom ecosystem.

• Understanding of Direct Carrier Billing (DCB) Mobile Payments or Value Added Services (VAS) is a strong advantage.

• Good analytical skills with the ability to interpret business performance data.

• Proficiency in Microsoft Excel and PowerPoint.

• Experience with CRM tools is a plus.

Remote Work :

No

Employment Type :

Full-time

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