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Job Announcement: Sales & Customer Care Specialist
All by Wood for Furniture & Decor is hiring a Sales & Customer Care Specialist with experience in the furniture industry.
Key Responsibilities:
• Communication & Social Media: Provide prompt and professional responses to client inquiries and comments across social media platforms (Facebook, Instagram, and WhatsApp).
• Telesales: Handle incoming calls, offer expert advice, and assist customers in selecting the best furniture solutions for their needs.
• Order Follow-up: Manage the entire order cycle from confirmation, production, and processing to final delivery, ensuring client satisfaction.
• Customer Service & After-Sales: Address client inquiries and complaints with flexibility and professionalism to build long-term relationships.
• Quotations & Proposals: Prepare and send price quotes and technical details to prospective clients.
Requirements & Qualifications:
• Experience: 1 to 3 years of proven experience in furniture or interior decor sales.
• Education: Bachelor's degree (preferably in Interior Design / Architecture, or any relevant field backed by solid industry experience).
• Communication Skills: Excellent verbal and written communication skills with a refined, persuasive, and customer-oriented approach.
• Organizational Skills: High attention to detail in order processing and seamless coordination between clients and production/delivery teams.
• Tech Proficiency: Familiarity with messaging tools and basic spreadsheet software (Excel / Google Sheets).
Job Details & Benefits:
• Work Location: El-Nozha Street
• Days Off: Friday
• Compensation: Competitive salary + sales commissions
How to Apply:
If you possess the required skills and passion, please send your CV with the subject line 'Furniture Sales' via:
• WhatsApp: 01004108127
• Email: [اضغط هنا لمشاهدة البريد اﻹلكتروني]
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