أخصائي استقبال عملاء يتحدث الإنجليزية | عن بعد

Are you fluent in English, detail-oriented, and confident communicating with clients? Join an international legal team supporting clients seeking legal assistance.

The intake specialist will handle inquiries from potential clients looking to pursue their legal rights and will work closely with the firm's class and collective action team. The firm receives a high volume of calls from many sources, so you must be comfortable handling steady call volume while keeping accurate records.

Responsibilities

• Handle incoming calls and inquiries from potential clients in English.

• Collect and accurately document client information.

• Maintain organized records and ensure attention to detail.

• Communicate professionally with clients and internal teams.

• Support the legal team throughout the client intake process.

Requirements

• Bachelor's degree is required.

• 2-3 years of customer service experience, call center, or intake calls is a must.

• Excellent spoken and written English.

• Strong attention to detail and organizational skills.

• Excellent communication and interpersonal skills.

• Ability to handle high call volumes while maintaining accuracy.

• Legal experience is a plus but not required, as full training will be provided.

• Good experience with Microsoft Office is preferred.

Work Details

• Full-time | Monday–Friday

• Working hours: 4:00 PM–12:00 AM Cairo time.

• Location: Remote