أخصائي خدمة عملاء ومبيعات خارجية (ألماني / إسباني / فرنسي / إنجليزي)

Job Description

We’re hiring Customer Service Representatives & Outbound Sales Representatives who speak English or French or German or Spanish to join our international customer support team in Maadi Technology Park, Cairo.
If you have great communication skills and a passion for helping people, we’d love to meet you!

What You Will Be Doing
Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers.

• Conduct research to provide answers for customers to resolve their issues.

What You Can Expect

• Supportive of your career and professional development

• An inclusive culture and community minded organization where giving back is encouraged.

• A global team of curious lifelong learners guided by our company values.

• Base wage plus performance bonus opportunities

• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Job Details

• Location: Maadi Technology Park, Cairo

• Working Hours: 9-hour rotational shifts

• Days Off: 2 per week

Benefits & Perks

• Fixed salary

• Transportation provided

• Social & Medical insurance

• Mid year bonus

• Cost of living exp

• Multicultural work environment

Requirements

Job Requirements

• C1 Main language Level & B1+ and B2 English Level

• Minimum 2 Years of customer service experience or Sales (call center or similar).

• Graduates only

• Excellent communication, listening, and problem-solving skills.

• Ability to work on rotational shifts (9 hours) with 2 days off weekly.

• Recognize, apply and explain your product or service knowledge.

• Computer experience

• Egyptians only