أخصائي دعم فني (IT Support)

Main Tasks and Responsibilities: Technical Support and Maintenance: Providing daily technical support and maintenance for computers, peripherals, printers, and networks at the headquarters. Branch Follow-up and Management: Periodic technical supervision, remote or field support, and troubleshooting any emergency breakdowns in branches. Attendance Systems and Biometrics: Managing and maintaining attendance systems (fingerprint devices) in all branches and connecting them to the network and their respective software. Account and Permissions Management: Creating and managing employee accounts, email configurations, and Active Directory, as well as defining access permissions. Asset and Supply Management: Tracking the company's IT equipment and devices, assessing requirements, and communicating with suppliers to purchase devices and supplies. Requirements and Conditions: A relevant higher qualification (Computer Science / Engineering / or equivalent). 1 to 3 years of experience in the IT Support field. Excellent knowledge of computer networks (LAN/WAN, Routers, Switches). Practical experience in dealing with fingerprint devices and attendance software. Excellent troubleshooting skills and communication with employees.

Additional Details

• Number of Vacancies: 1
• Shift System: Morning shift only
• Benefits: Health insurance, social insurance, overtime pay