موظف استقبال سبا

The receptionist is responsible for welcoming clients, managing appointments and supporting smooth daily branch operations while providing friendly, professional customer service

Tasks and Responsibilities

1. Welcome and assist clients

2. Manage bookings

3. Coordinate with therapists

4. Handle client communication

5. Process payments and maintain records

6. Support sales and client retention

7. Maintain client information and confidentiality

8. Support daily branch operations

Requirements

• Previous experience in reception or customer service is a must; experience in a physio, spa, wellness center or hotel is preferred

• Very good spoken and written Arabic and English

• Friendly, professional manner and a presentable appearance

• Strong communication and customer service skills

• Good organization skills and attention to detail

• Ability to manage multiple bookings and enquiries calmly

• Basic computer skills and confidence using WhatsApp and booking systems

• Accuracy in handling payments and maintaining records

• Ability to explain services and promote relevant packages

• Reliability, punctuality and respect for client confidentiality

• Ability to work well with a multicultural team

• Flexibility to work shifts, weekends and public holidays as required