Accommodation Manager

Job Summary

• Plan organize and manage all accommodation operations to ensure smooth day-to-day activities
• Supervise train and monitor performance of accommodation staff (security housekeeping maintenance)
• Enforce accommodation policies house rules and company regulations consistently
• Act as the main point of contact between residents and management
• Handle residents complaints disciplinary issues and conflict resolution professionally
• Ensure high standards of cleanliness hygiene and facility upkeep at all times
• Coordinate corrective and preventive maintenance to minimize operational disruptions
• Prepare and manage staff schedules duty rosters and shift assignments
• Monitor accommodation occupancy and room allocation as per company guidelines
• Conduct regular inspections to ensure safety security and operational standards are met
• Ensure compliance with health safety and emergency procedures
• Maintain accurate records related to residents rooms maintenance and incidents
• Prepare periodic operational reports and submit them to management
• Identify areas for improvement and implement corrective actions to enhance service quality
• Control daily operational issues and escalate critical matters to management when required
• Manage emergencies incidents and unexpected situations efficiently
• Coordinate with external service providers and suppliers when necessary
• Ensure proper use and care of accommodation assets and facilities

Qualifications :

• High or Intermediate qualification
• 35 years experience in accommodation housing or facility management
• Demonstrated ability to manage and supervise multidisciplinary teams (security housekeeping maintenance)
• Strong operational knowledge of accommodation management policies and procedures
• Proven ability to handle resident relations complaints and conflict resolution professionally
• Experience in planning schedules managing daily operations and preparing management reports
• Sound knowledge of health safety and security standards and compliance
• Excellent leadership decision-making and problem-solving skills
• Ability to work efficiently under pressure and meet operational demands
• Proficient in MS Office applications (Word Excel Outlook)
• Flexible to work shifts and respond to operational requirements

Additional Information :

Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

No

Employment Type :

Full-time

Key Skills

• Compliance Management
• Organizational skills
• Mediation Experience
• Solaris
• Facilities Management
• Conflict Management
• Assistive Technologies
• Opera/Guestline/Matrix software
• Joint Operations
• Sybase
• Alternative dispute resolution
• negotiation

Apply Now