Required Tasks: Follow up on database programs and email. Manage online filing systems and various records. Develop and implement new administrative systems such as record management. Record office expenses and manage the budget. Organize office layouts and maintain supplies and equipment. Maintain the condition of the office and arrange for necessary repairs. Organize meetings with staff and write the agenda. Oversee the recruitment of new staff, including sometimes training and induction. Ensure adequate staffing levels to cover absences and meet business needs. Conduct staff appraisals and manage performance and staff discipline. Delegate work to staff and manage workloads. Implement and promote equality and diversity policy. Write reports for senior management and deliver presentations. Respond to customer inquiries and complaints directly. Review and update health and safety policies and ensure compliance. Assist the Executive Manager with organizational and administrative tasks. Coordinate some administrative affairs and human resources work.