Client Manager

Job Summary

The purpose of this roles is to support the Client Director in delivery on the account managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners.

Job Description:

Key responsibilities:
Supports Client Director to deliver innovative and creative solutions to client briefs
Works collaboratively across Dentsu and across network as needed uses good knowledge of products and services to drive business value for clients and Dentsu
Project manages clients communications plans including timelines and budget
Reviews plans to drive greater margin and value through innovation and better and different ways of working
Effectively lead and motivate internal team to produce best in class work
Provides accurate plan details and updates to clients

Location:

Cairo

Brand:

Digital Republic

Time Type:

Full time

Contract Type:

Permanent

Required Experience:

Manager

Key Skills

• Customer Service
• Client Expectations
• Client Requirements
• Client Support
• Action Plans
• Issue Resolution
• Account Management
• Client Relationships
• Service Delivery
• Client Service
• Client Satisfaction
• Client Management
• Procedures
• Service Level Agreements
• New Clients

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