It Manager

Job Summary

Black & Grey HR is recruiting for a facility management company based in Cairo Egypt. Our client is looking to hire an Information Technology Manager who will be responsible for managing the establishment and maintaining the organizations information systems inclusive of infrastructure networks and technical support.

Key Responsibilities:

- Develop the annual IT plan and budget and ensure effective implementation.

- Assess organizational requirements and design IT infrastructure that meets defined business needs throughout the operational phase.

- Manage the renewal of all technical support contracts.

- Maintain IT hardware UPS systems and work centers.

- Register new employees and contractors in IT systems.

- Submit weekly and monthly attendance reports to HR.

- Design software solutions for cheque and receipt printing.

- Administer and maintain system access controls CCTV time attendance ID cards call manager GSM Wi-Fi access user permissions and international call access.

- Manage IT asset registration and maintain legacy assets.

- Coordinate with outsourced infrastructure service providers to design maintain and implement IT infrastructure architecture standards and software systems that enhance efficiency and support market and future growth needs.

- Coordinate with networking service providers to ensure networks are configured according to the agreed infrastructure design.

- Process monthly payments for IT services.

- Review IT tender specifications for sites and evaluate bidders technical submissions.

- Deliver first-level technical support to system users ensuring prompt and responsive assistance and appropriate resolution of queries and needs.

- Plan design and implement data security and contingency measures to preserve security levels and ensure data is adequately stored and protected.

- Advise departments on software solution selection ensuring solutions meet business requirements within the IT and operational budget.

- Coordinate with Administration to procure software hardware and technology equipment (PCs laptops telephone systems printers photocopiers consumables) in line with the IT plan and operational budget.

Requirements

- 7 years of relevant experience.

- Knowledge of QD IT standards policies and procedures.

- Knowledge of IT system administration.

- Fluency in English and Arabic is required.

- Bachelors degree in Computer Science or a relevant discipline.

- Strong analytical and problem-solving skills.

- Excellent communication and relationship management skills.

- Ability to manage time and prioritize work efficiently.

- Strong written and spoken communication and presentation skills in English.

- Excellent planning and organizational skills.

- Negotiation skills.

Benefits

- Salary Benefits

Required Skills:

- 7 years of relevant experience. - Knowledge of QD IT standards policies and procedures. - Knowledge of IT system administration. - Fluency in English and Arabic is required. - Strong analytical and problem-solving skills. - Excellent communication and relationship management skills. - Ability to manage time and prioritize work efficiently. - Strong written and spoken communication and presentation skills in English. - Excellent planning and organizational skills. - Negotiation skills.

Required Education:

- Bachelors degree in Computer Science or a relevant discipline.

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