Customer Service Retention B2b Support

Job Summary

This is a full-time on-site role for a Customer Service Representative English Account at Sutherlands location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction managing customer accounts providing excellent customer service and effective communication.

Qualifications :

• Customer Service sales and retention skills
• Proficiency in English B2 -C1
• Grads and Dropouts only
• Flexibility with night and overnight shifts
• Flexibility with Rotational shifts
• Previous experience in a similar role is a plus
• Sales or Retention experience

Additional Information :

Benefits

• Competitive Salary Achievable KPIS/Allowances/Incentives
• 1.1k night and overnight allowance
• Transportation is provided both ways (Door to Door for ladies)
• Social and medical insurance is provided
• First 3 months are Fully Granted
• Healthiest work environment (Great place to work certified)
• Commission scheme

Remote Work :

No

Employment Type :

Full-time

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