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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Role overview

The Operations Coordinator will support the day-to-day operational management of mixed-use assets, including office, retail, and residential components, ensuring smooth, safe, and efficient site operations. The role involves coordinating maintenance activities, permits, and service delivery across the property, liaising with internal teams, contractors, tenants, and residents to ensure operational continuity and a consistently high standard of occupant experience. The Operations Coordinator plays a key role in supporting the Operations and Facilities Management team during both routine activities and planned maintenance or project works.

Key responsibilities

• Site coordination and access management: Coordinate with property operations and engineering teams to support the scheduling and execution of maintenance, repair, and project works across the asset. Liaise with the Operations and Facilities Management team for the release of work access areas, common areas, back-of-house spaces, and lay-down areas, ensuring these are appropriately allocated and available for contractor or project execution without disrupting tenant, retail, or resident operations.
• Reporting and compliance: Report to the Facilities or Operations Manager on any operational factors or constraints that may impact maintenance works, fit-outs, or project progress across the asset. Monitor day-to-day operational compliance, identify non-conformance issues, provide reports, and advise on corrective outcomes. Provide valuable input into incident investigations relating to site operations and procedures, ensuring lessons learned are incorporated into future site activities.
• Stakeholder and tenant coordination: Work closely with office tenants, retail operators, residential building management, and service providers to ensure maintenance and operational works are scheduled and communicated effectively, minimizing disruption to occupants and maintaining a high standard of occupant experience.

Work contacts

The role requires regular interaction with the Facilities and Operations team, Mechanical and Technical Engineers, Building Supervisors, Maintenance Contractors, and Security/Concierge teams, along with coordination with office tenants, retail operators, residential management, and administrators from other departments.

Candidate requirements

Experience

• Minimum of 5–7 years of experience in property or facilities operations within mixed-use, commercial, retail, or residential environments
• Demonstrated knowledge of building operations and maintenance, including mechanical, electrical, and life safety systems
• Proven experience working in an operational building or facilities environment

Qualifications

• Bachelor's degree or diploma in Engineering, Facilities Management, or a related field
• Familiarity with working practices within commercial and residential property operations
• Flexible, hardworking nature with consistent integrity in all dealings
• Strong attention to detail and compliance orientation
• Strong interpersonal skills, with the ability to engage professionally with tenants, retailers, residents, and service providers
• Preferably residing in East Cairo or around the area

Skills

• Proficiency in reading and interpreting technical drawings, including mechanical and electrical schematics relevant to building systems
• Strong computer skills, including MS Office and property/facilities management software or ERP databases
• Strong safety and risk awareness when working in live operational buildings, with the highest attention to HSE standards
• Knowledge of building systems, equipment, and tools required to support maintenance and operational activities
• Ability to coordinate effectively across multiple disciplines and stakeholders to ensure smooth operations across a mixed-use asset

Location

Cairo, Egypt

Additional information

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Equal opportunity employer statement

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process