أخصائي دعم إداري

Company Description Digital School by Berlitz is dedicated to preparing children aged 7–18 for the future by equipping them with essential digital and technology skills. Through flexible, engaging programs in coding, game development, mobile app creation, artificial intelligence, and web design, students learn at a pace that fits their individual needs and learning styles. The school provides a safe, supportive environment that encourages experimentation, collaboration, and real-world problem solving. Backed by Berlitz’s globally recognized legacy in education, Digital School offers high-quality in-person and online learning experiences. The focus is on helping young learners build critical thinking, creativity, and communication skills that will empower them in the digital economy.

Role Description The Administrative Support Specialist is a full-time, on-site role based in New Cairo. This position provides day-to-day administrative support to ensure smooth operations, including answering and routing phone calls, managing email correspondence, and greeting visitors. The specialist will assist with scheduling classes, maintaining student records, preparing documents, and coordinating communication between instructors, students, and caregivers. Responsibilities also include handling basic office tasks such as data entry, filing, and organizing materials, as well as supporting simple accounting and billing activities in coordination with the finance team. The role requires a service-oriented approach to support families and staff, ensuring a professional and welcoming environment aligned with the school’s educational mission.

Qualifications

• Candidates should possess strong Phone Etiquette and Customer Service skills to handle inquiries professionally and support students and caregivers effectively.
• Candidates should possess solid Administrative Assistance skills, including scheduling, record keeping, data entry, and document preparation.
• Candidates should possess clear Communication skills, both written and verbal, to interact with instructors, students, caregivers, and internal teams.
• Candidates should possess basic Accounting skills to assist with invoicing, payment tracking, and coordination with the finance team.
• Candidates should demonstrate proficiency in office software (e.g., email, spreadsheets, word processing) and general computer literacy.
• Candidates should be detail-oriented, organized, and able to manage multiple tasks and priorities in a fast-paced educational environment.
• Candidates should have prior experience in administrative or office support roles; experience in education or training organizations is an advantage.
• A diploma or bachelor’s degree in a relevant field (e.g., Business Administration, Office Management, or related discipline) is preferred.