التأمين المباشر (منتجات غير الحياة)

Company Description Allianz Egypt, comprising Allianz Life Assurance Company – Egypt and Allianz Insurance Company – Egypt, has a long-standing presence in the Egyptian insurance market, offering comprehensive non-life and life insurance solutions. The company combines strong local expertise with international standards to serve both individual and corporate customers. Allianz Egypt focuses on providing integrated insurance services and a high-quality customer experience. Customers have clear, structured channels to submit complaints via hotline, email, or in person, and may escalate unresolved issues to the Financial Regulatory Authority through the customer complaints portal, reflecting Allianz’s commitment to transparency and regulatory compliance.

Role Description This is a full-time, on-site role based in New Cairo, focused on direct insurance for non-life products. The role involves promoting and selling non-life insurance solutions (such as motor, property, and liability insurance) directly to individual and corporate customers. Responsibilities include identifying customer needs, presenting suitable product options, preparing quotations, and supporting customers through policy issuance, endorsements, and renewals. The role requires handling customer inquiries and complaints professionally, ensuring accurate documentation and adherence to internal procedures and regulatory guidelines. The team member will collaborate with underwriting, claims, and customer service functions to ensure efficient service delivery and a consistent customer experience, while meeting assigned sales and quality targets.

Qualifications

• Strong customer service, relationship-building, and communication skills to interact effectively with diverse clients and stakeholders.
• Sales and negotiation capabilities, including experience in promoting financial or insurance products and working with sales targets.
• Basic knowledge of non-life insurance concepts, policy terms, and underwriting principles; prior experience in insurance or financial services is an advantage.
• Attention to detail and organizational skills for accurate documentation, policy processing, and compliance with company and regulatory procedures.
• Proficiency in MS Office and digital tools, with the ability to learn and use insurance systems and CRM platforms.
• Ability to work on-site in New Cairo, manage time effectively, and collaborate within a team-oriented, performance-driven environment.
• Fluency in Arabic and good command of English, both written and spoken.
• Bachelor’s degree in Business, Finance, Economics, or a related field; relevant certifications in insurance or risk management are a plus.