ممثل خدمة عملاء

Role Description

This is a full-time on-site role for a Customer Service Representative located in New Cairo. The Customer Service Representative will handle day-to-day customer interactions, provide support and ensuring customer satisfaction. Responsibilities include responding to customer inquiries, resolving issues, and maintaining a high level of customer experience. The role also involves documenting interactions, updating customer records, and collaborating with other team members to improve service procedures.

SUTHERLAND | Customer Service & Technical Support

• salary Up to 28k EGP NET including KPIs

• 1,100 EGP Night Allowance

• 24/7 Transportation

• Fast Promotions

• Immediate Hiring & Fast Start Dates

• Graduates & Dropouts

• English B2/ C1

• Flexibility for night shifts required

• work on new Cairo site!