مدير متجر

Brand Description:

Brand Name: Khotot

Industry: Toy Store

Location: Nasr city

Job Type: Full-time

Job Title: Store Manager

Reports To: CEO

Job Summary:

We are looking for an experienced and dynamic “Store Manager” to lead our toy retail shop. You will be responsible for driving sales, managing daily operations, and creating a fun, engaging shopping experience for children and families. The ideal candidate is a strong leader with a passion for toys, retail expertise, and the ability to inspire a high-performing team.

Key Responsibilities:

Store Leadership & Operations:

- Oversee all aspects of store operations, ensuring efficiency and profitability.

- Develop and implement sales strategies to meet or exceed revenue targets.

- Manage inventory levels, ordering, and stock control to minimize shrinkage.

- Ensure visual merchandising standards are maintained to enhance customer appeal.

- Handle opening/closing procedures, cash management, and financial reporting.

Sales & Customer Experience:

- Resolve escalated customer issues with professionalism and care.

- Monitor sales trends and adjust strategies to maximize performance.

- Plan and execute in-store promotions, events, and seasonal campaigns.

Team Management & Development:

- selection, train, and supervise staff, including Assistant Managers and Sales Associates.

- Create staff schedules and conduct performance reviews.

- Motivate and mentor employees to achieve sales goals and career growth.

- Maintain a positive, energetic, and inclusive work environment.

Business Administration & Compliance:

- Analyze sales reports and KPIs to drive business decisions.

- Ensure compliance with company policies, safety standards, and labor laws.

Liaise with vendors, suppliers, and corporate offices as needed.

Qualifications & Skills:

Experience:

- 5+ years in retail management, preferably in toys, children’s products and stationery

- Proven track record of meeting sales targets.

Skills:

- Strong leadership, coaching, and conflict-resolution abilities.

- Excellent business acumen with proficiency in retail software (POS, inventory systems).

- Creative merchandising and promotional planning skills.

Traits:

- Passion for toys, games, and child development.

- Highly organized, adaptable, and able to thrive under pressure.

- Flexible schedule (weekends, holidays, and peak seasons required).