مشرف الدعم الفني - وحدة البذور

Company Description Agrimatco is a global distributor of seeds, crop protection products, specialty fertilizers, irrigation solutions, and agricultural machinery, serving farmers across diverse regions. The company combines high-quality agricultural inputs with tailored agronomist consultancy and after-sales support. Through strong partnerships with leading suppliers, Agrimatco brings innovative solutions to the field and remains a reliable presence for farming communities. Guided by a long-term commitment to farmers, the company supports them through every season as they prepare, plant, and harvest, helping build a sustainable and thriving future in agriculture.
Role Description The Technical Support Supervisor – Seeds Unit is a full-time, on-site role based in Alexandria, Egypt. This role oversees technical support activities related to seed products, ensuring that farmers and internal teams receive accurate, timely agronomic guidance and product information. The supervisor coordinates and supports field visits, trials, and demonstrations, and prepares technical documentation, reports, and training materials for staff and customers. Responsibilities include leading and mentoring the technical support team, managing workflows and priorities, and collaborating with sales and marketing to address customer needs and improve service quality. The role also involves monitoring product performance, analyzing feedback from the field, and providing recommendations to enhance seed offerings and customer satisfaction.
Qualifications

• Candidates should possess strong Supervisory Skills and Team Management capabilities to lead, coach, and develop the technical support team effectively.
• Candidates should possess solid Technical Support experience, particularly with seeds and agronomic practices, to handle inquiries, troubleshoot issues, and guide field applications.
• Candidates should possess excellent Communication skills to convey technical information clearly to farmers, colleagues, and partners, both verbally and in writing.
• Candidates should possess robust Analytical Skills to interpret field data, product performance results, and customer feedback, and to support decision-making.
• Bachelor’s degree in Agriculture, Agronomy, Plant Science, or a related discipline is preferred.
• Experience in seed technology, crop production, or agricultural input distribution is highly beneficial.
• Proficiency in MS Office and basic data analysis tools is advantageous.
• Ability to work on-site in Alexandria, Egypt, travel to field locations as needed, and collaborate in a multicultural environment.