مبيعات هاتفية

Company Description HR Go is focused on creating a positive impact in the labor sector by offering practical consultations and information for employees, and showcasing strong job opportunities across the Arab world. The organization shares tips and ideas to support personal and professional development, helping individuals build skills and secure better roles. HR Go also highlights workplace issues in an engaging, often humorous way to make complex topics more accessible. The team is made up of specialists in human resources, marketing, finance, and banking, located in Cairo, Damascus, London, and Dubai, providing a diverse and international perspective for candidates.
Role Description The Telesales role at HR Go is a full-time, on-site position based in Cairo, Egypt. In this role, the Telesales professional will make outbound and receive inbound calls to promote services, explain job opportunities, and support potential candidates in understanding how HR Go can assist them. Daily responsibilities include building and maintaining relationships with prospects, identifying their needs, presenting suitable solutions, and following up to close sales or secure commitments. The role also involves documenting interactions in the system, meeting individual and team sales targets, collaborating with colleagues to improve call scripts and sales approaches, and providing feedback on customer needs and market trends. The Telesales professional will work closely with the HR and marketing teams to align messaging and participate in ongoing training to enhance sales and communication skills.
Qualifications

• Candidates should possess strong Customer Service and Customer Support skills, with the ability to handle inquiries, resolve issues, and maintain a positive caller experience.
• Candidates should possess excellent Communication skills, including clear phone communication, active listening, and the ability to explain services in a simple, persuasive way.
• Candidates should possess proven Sales skills, including lead generation, negotiation, and closing, ideally within a telesales or call center environment.
• Candidates should possess Training-related capabilities, such as openness to ongoing learning, applying coaching feedback, and supporting knowledge sharing within the team.
• Additional beneficial qualifications include strong organizational skills, comfort working with CRM or call management tools, goal-oriented mindset, and the ability to work effectively in a fast-paced, on-site environment.
• Previous experience in telesales, customer-facing roles, or recruitment services is an advantage, as well as proficiency in Arabic and working knowledge of English.