Tasks and Responsibilities:Communicate with customers via phone calls and WhatsApp messages in a professional manner.Confirm customer orders, follow up on them, and ensure they are recorded correctly.Offer additional products to customers to contribute to increasing sales.Respond to customer inquiries and provide information regarding products.Handle customer complaints and work to resolve issues efficiently.Record customer data and orders in the system.Follow up with customers and ensure their satisfaction with the level of service provided.Provide an excellent customer service experience and maintain a high level of customer satisfaction.Working Hours: Rotational Shifts:First Shift: From 10 AM to 6 PM.Second Shift: From 2 PM to 10 PM.One day off per week on a rotational basis (Rotational Day Off).
