موظف استقبال

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, and 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, and every action contributes to creating a positive and memorable impact for our customers, our colleagues, and our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job description

First impressions are everything! As a reception agent, you will take care of guests from the moment they arrive through to their departure, ensuring they have a memorable experience with us.

What is in it for you

• Employee benefit card offering discounted rates at Accor properties worldwide
• Learning programs through our academies
• Opportunities to develop your talent and grow within your property and across the world
• Ability to make a difference through our corporate social responsibility activities, such as Planet 21

What you will be doing

• Greet guests, check them in, respond to requests, and settle accounts while providing exceptional service
• Take the initiative to add a personalized experience
• Proudly promote the hotel facilities and look for opportunities to enhance guests' stays through upselling

Qualifications

Your experience and skills include:

• A service-focused personality is essential
• Experience is an asset
• Prior experience working with Opera or a related system
• Fluency in English; additional languages are a plus

Your team and working environment

Join a welcoming team and contribute to a positive, collaborative working environment.

Our commitment to diversity and inclusion

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.