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Company Description : Al Safy Group was founded in 1985, Al Safy Group is a family-owned conglomerate with a diversified investment portfolio, headquartered in Egypt. The group has served as a key contributor to the Egyptian economy across multiple sectors. Setting its footprint with operations in a wide range of industries in multiple territories, the group pursues new opportunities, partnerships, and relations to influences the market in the differentiated industries that its businesses operate, contributing to the Egyptian economy across multiple sectors.

Role Description The Indoor Sales Representative is a full-time, on-site role based in Cairo. This role is responsible for engaging with walk-in and inbound customers, presenting telecom products and services, and guiding customers through the selection and purchase process. Daily tasks include responding to customer inquiries, explaining pricing and plans, generating and processing orders, and maintaining accurate customer records in the system. The Indoor Sales Representative will also follow up on leads, meet sales targets, coordinate with other team members, and ensure a professional and welcoming environment in the store or office.

Qualifications

• Strong customer service and communication skills, with the ability to explain technical information in a clear and friendly manner.
• Sales aptitude, including negotiation, upselling, and closing skills in a retail or telecom environment.
• Basic computer literacy and comfort using CRM or sales management tools to record and track customer interactions.
• Ability to work on-site in Cairo, manage time effectively, and handle multiple customer requests in a fast-paced setting.
• Prior experience in telecommunications, retail sales, or customer support is preferred but not required.
• High school diploma or equivalent; additional education in business, marketing, or related fields is an advantage.
• Commitment to non-discriminatory, inclusive customer and colleague interactions.