Head of Processes, AMOA, and PMO Section | Casablanca (Morocco)

Company culture :

Groupe Smeia operates within a well-balanced culture, with innovation forming the core of its approach through creativity, experimentation, and the encouragement of initiative. This dynamic is supported by a strong collaborative dimension, emphasizing trust, accountability, and high-quality human relationships. The company also relies on structured processes to ensure efficiency, reliability, and consistency, while maintaining a clear focus on performance and results. Together, these elements create a versatile culture that blends agility, teamwork, operational discipline, and performance orientation.

Job :

Reporting to the Organization, Processes, and Quality Department, your main responsibilities will be:

• Participate in the implementation of the Smeia Group's organization and quality manual according to the ISO 9001 standard.
• Ensure compliance with manufacturer standards through audit and permanent control missions, and monitor the implementation of resulting action plans.
• Identify risks related to internal processes and manage the Smeia Group's risk management system.
• Develop specifications for various projects involving the digitalization of internal processes.
• Initiate, lead, and monitor projects in collaboration with the Information Systems Department.
• Track and support operational entities in the deployment, and provide training and assistance related to the solutions implemented for the digitalization of internal processes.

Required profile :

With higher education, an Engineering school or equivalent, in process management, quality, AMOA, and organization, you have more than 2 years of professional experience in a similar role.

Skills:

• Confidentiality,
• Rigor,
• Organization,
• Stress management,
• Priority management,
• Good interpersonal skills,
• Good writing skills.